Omada Software Controller | Omada Network Support

How to enable PWA to improve page loading performance

In weak or unstable network conditions, pages may load slowly or experience noticeable delays during access.Omada Controller supports PWA capabilities to improve performance and stability:

Configuration Guide

05-06-2026

450

What should I do if I forget the password of Omada Controller

To ensure flexible management, the Omada Controller supports various account types (such as Local User and Cloud User) and permission levels (Owner, Super Admin, Admin, and Viewer). If you have lost access to your account or forgotten your password, please follow the troubleshooting steps below.

Troubleshooting Guide

04-20-2026

4304

How to get a backup file on Omada Controller v6 and above

This guide will walk you through how to generate and download a backup file using Omada Controller version 6 and above. The process only takes a few minutes and ensures that your sites, devices, and network settings can be restored whenever needed.

Troubleshooting Guide

04-08-2026

5861

How to transfer the Cloud Owner permission on the Omada Controller

The local controller already supports the transfer of local owner permissions; since controller v6.2.10, it has also supported the transfer of cloud owner permissions. This FAQ provides a guide to transferring cloud owner permissions effectively.

Configuration Guide

03-30-2026

5524

How to configure SNMP on Omada Controller

Simple Network Management Protocol (SNMP) is a widely used network management protocol that runs on Transmission Control Protocol and Internet Protocol networks. You use SNMP to manage network devices from a central location and clearly see how each device operates. In addition, SNMP helps you detect problems early and respond quickly, which helps you keep the network stable and reliable. The following section describes how to configure SNMP functions in controller mode.

Configuration Guide

03-25-2026

7450

How does the behavior of the client health differ under different controller

Client Health is a new monitoring feature introduced in Omada Controller 6.1 that evaluates and tracks the connection quality and experience of all wireless client devices on your network. By enabling this feature, the system continuously collects and calculates wireless client-level health data, helping network administrators quickly identify wireless client connectivity issues and optimize network performance.

FAQ

02-13-2026

9164

How to change the MAC format display in the controller

This guide provides instructions for changing the MAC format display in the controller.

Configuration Guide

01-09-2026

8426

How to Configure Hotspot 2.0 Wi-Fi on Omada Controller

This article introduces Hotspot 2.0 Wi-Fi and provides a step-by-step guide on how to configure Hotspot 2.0 on Omada Controller.

Configuration Guide

11-14-2025

21218

What changes are there in Omada Controller v6 compared to v5?

The objective of this document is to provide with a comprehensive, section-by-section mapping between Omada Controller version 5.x and the re-architected 6.0 user interface.

FAQ

11-01-2025

20880

How to configure WireGuard VPN in Controller mode using Omada APP

This article demonstrates how to configure a WireGuard VPN between Site HQ and Site STA, where each site is equipped with its own Omada Gateway. By following the configuration steps in Controller mode using the Omada App, administrators can quickly establish a secure and reliable VPN tunnel to connect distributed networks.

Configuration Guide

10-31-2025

18647