Documents

Recommended Methods for Omada Design Hub Compatibility Issues with Browsers

The Omada Design Hub is a browser-based application that provides floor plan editing and simulation functions. Different browsers have varying levels of support for SVG rendering, which may cause functionality or performance issues. If any issues arise, it is recommended to try switching to another browser first, preferably Google Chrome. This article also introduces solutions to other specific known issues with different browsers, including Firefox, Chrome, and Edge.

How to Configure Boundaries and Toggle Simulation Modes in Omada Design Hub

This guide provides instructions for configuring boundaries and toggling bounded/ boundless simulation modes in Omada Design Hub.

Omada Access Switch_Installation Guide

Omada Access Plus & Pro Switch_Installation Guide

Omada Access Max & Aggregation Switch_Installation Guide

How to configure Switch QoS in Controller Mode

Omada switch QoS enables prioritized traffic handling via DSCP mapping and SP/WRR scheduling, ensuring optimal performance for critical services like voice and video.

How to configure Multicast/Broadcast Rate Limit

Introduces how to configure Multicast/Broadcast Rate Limit.

How does multiple PoE out ports work on Omada EAP

This article explains the PoE Out port priority logic and power protection mechanism for devices equipped with dual PoE Out ports that can automatically manage PoE output level.

Do I need to use the device with the decorative shell?

For some new Wi-Fi 7 models in the Omada product line, such as the EAP775-Wall 1.0, a decorative shell is included in the package. We recommend using it during installation. The decorative shell primarily enhances the surface temperature experience and, while covering the device’s security lock hole, also allows users to customize the product’s appearance.

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How to configure storm control in 2.5G Agile Switch

In a network, when client devices generate a large number of Broadcast, Multicast, or Unknown Unicast packets, a broadcast storm may occur, leading to network congestion, latency, or even device disconnection. Storm Control limits the rate of specific packet types to effectively prevent such issues.

How to use Omada Design Hub to identify DXF files

In architectural design, AutoCAD software is frequently used. The DXF files exported by this software completely define the geometric content and logical structure of CAD drawings, specifically including geometric primitive data and the organizational structure that manages these primitives. Currently, Omada Design Hub supports the import of DXF files.

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How to configure Portal Authentication on Omada Network V6.0 and above

Portal authentication provides authentication service to the clients that only need temporary access to the network, such as the customers in a restaurant or in a supermarket. To access the network, these clients need to enter the authentication login page and use the correct login information to pass the authentication. In addition, you can customize the authentication login page and specify a URL which the authenticated clients will be redirected to.

How to use Omada Design Hub to draw cable

The Cable function in Omada Design Hub enables you to visualize and plan cable layouts within a building or across multiple floors. Proper cabling design is essential for ensuring a stable, efficient, and scalable network—affecting performance, reliability, PoE delivery, and future expansion. Clear cable paths also help teams coordinate on-site deployment and avoid installation issues.

How to Monitor and Manage Clients in Controller Mode using the Omada App

The Omada App allows you to easily view and manage all clients connected to your Omada network. Through features such as the client list display, status filtering, condition sorting, search, and status description, you can quickly see client details such as connection type, signal strength, and data usage. You can also organize clients by network type or condition, locate specific users or devices, and monitor their real-time connection status.

How to Monitor and Manage devices in Controller Mode using the Omada App

The Omada App allows you to easily monitor and manage all devices connected to your Omada Controller . Through features such as the device list display, category filtering, condition sorting, search, and status description, you can quickly view device information, organize equipment by type or condition, locate specific devices, and understand their real-time status. These tools make it simple to maintain visibility and control over your entire Omada network anytime, anywhere.