Documents

How to use network tools to diagnose the network status

When managing or troubleshooting a network, built-in network tools are essential for quickly identifying issues like connectivity gaps, latency, or configuration errors. The built-in "Network Tools" in the Omada SDN Controller provides a range of commonly used network diagnostic utilities. This FAQ will guide you through using common network diagnostic tools to assess and resolve problems in your network environment.

How to configure WireGuard VPN Client to access peer server through IPsec Site-to-Site VPN using Omada Gateway

This article explains how to enable the WireGuard VPN client to access a peer server via IPsec Site-to-Site VPN. It provides simple steps to help you configure your device for secure and seamless communication with the peer server.

Get Started with Omada Pro Controller

How to configure RRM

Wireless connection is susceptible to environment interference and it may cause the unstable connection. In this case, we need to do optimization to make Omada EAPs work in less interference and clearer channel or adjust transmission power and bandwidth to get better performance. RRM is a function which can intelligently optimize WLAN performance based on real-time interference detection. In this article, we will introduce how to configure RRM.

How to Design and Deploy Your Network with Omada Design Hub

Omada Design Hub offers a convenient and visualized platform to easily plan your network and select the most suitable network products to deploy. AI tools are also available to facilitate your planning process.

How to Setup Omada EAP in Standalone Mode

This FAQ provides guidance on setting up an Omada EAP in Standalone Mode using either the Web GUI or the Omada App. Omada EAPs deliver flexible wireless coverage for small and medium-sized businesses as well as residential environments and can operate independently or under centralized management via an Omada Controller.

How to add/change an Omada Gateway to an existing Omada network?

This article is a step-by-step guide for replacing a non-Omada or existing Omada gateway with a new Omada gateway.

How to Add Omada Devices to Cloud-Based Controller via Omada APP

This article provides guidance for how to add devices to the Cloud-Based Controller via the Omada APP.

Introduction to Optical Link Budget Between OLT and ONU

The Optical Link Budget is a critical parameter for evaluating whether an optical signal in a fiber communication system can be successfully received along its transmission path. It covers all optical component losses and the transmit/receive capabilities between the OLT (Optical Line Terminal) and ONU (Optical Network Unit), ensuring stable operation within the design range.

How to configure SSL Certificates for Omada Controller

This guide provides instructions for configuring SSL/TLS certificates on Omada SDN Controller.

Recommended Methods for Omada Design Hub Compatibility Issues with Browsers

The Omada Design Hub is a browser-based application that provides floor plan editing and simulation functions. Different browsers have varying levels of support for SVG rendering, which may cause functionality or performance issues. If any issues arise, it is recommended to try switching to another browser first, preferably Google Chrome. This article also introduces solutions to other specific known issues with different browsers, including Firefox, Chrome, and Edge.

How to Configure Boundaries and Toggle Simulation Modes in Omada Design Hub

This guide provides instructions for configuring boundaries and toggling bounded/ boundless simulation modes in Omada Design Hub.

How to configure Switch QoS in Controller Mode

Omada switch QoS enables prioritized traffic handling via DSCP mapping and SP/WRR scheduling, ensuring optimal performance for critical services like voice and video.

How to configure Multicast/Broadcast Rate Limit

Introduces how to configure Multicast/Broadcast Rate Limit.

How does multiple PoE out ports work on Omada EAP

This article explains the PoE Out port priority logic and power protection mechanism for devices equipped with dual PoE Out ports that can automatically manage PoE output level.

Do I need to use the device with the decorative shell?

For some new Wi-Fi 7 models in the Omada product line, such as the EAP775-Wall 1.0, a decorative shell is included in the package. We recommend using it during installation. The decorative shell primarily enhances the surface temperature experience and, while covering the device’s security lock hole, also allows users to customize the product’s appearance.

How to configure storm control in 2.5G Agile Switch

In a network, when client devices generate a large number of Broadcast, Multicast, or Unknown Unicast packets, a broadcast storm may occur, leading to network congestion, latency, or even device disconnection. Storm Control limits the rate of specific packet types to effectively prevent such issues.

How to use Omada Design Hub to identify DXF files

In architectural design, AutoCAD software is frequently used. The DXF files exported by this software completely define the geometric content and logical structure of CAD drawings, specifically including geometric primitive data and the organizational structure that manages these primitives. Currently, Omada Design Hub supports the import of DXF files.

How to configure Portal Authentication on Omada Network V6.0 and above

Portal authentication provides authentication service to the clients that only need temporary access to the network, such as the customers in a restaurant or in a supermarket. To access the network, these clients need to enter the authentication login page and use the correct login information to pass the authentication. In addition, you can customize the authentication login page and specify a URL which the authenticated clients will be redirected to.

How to use Omada Design Hub to draw cable

The Cable function in Omada Design Hub enables you to visualize and plan cable layouts within a building or across multiple floors. Proper cabling design is essential for ensuring a stable, efficient, and scalable network—affecting performance, reliability, PoE delivery, and future expansion. Clear cable paths also help teams coordinate on-site deployment and avoid installation issues.