What should I do if I forget the password of Omada Controller

To ensure flexible management, the Omada Controller supports various account types (such as Local User and Cloud User) and permission levels (Owner, Super Admin, Admin, and Viewer). If you have lost access to your account or forgotten your password, please follow the troubleshooting steps below.

How to get a backup file on Omada Controller v6 and above

This guide will walk you through how to generate and download a backup file using Omada Controller version 6 and above. The process only takes a few minutes and ensures that your sites, devices, and network settings can be restored whenever needed.

How to transfer the Cloud Owner permission on the Omada Controller

The local controller already supports the transfer of local owner permissions; since controller v6.2.10, it has also supported the transfer of cloud owner permissions. This FAQ provides a guide to transferring cloud owner permissions effectively.

How to configure SNMP on Omada Controller

Simple Network Management Protocol (SNMP) is a widely used network management protocol that runs on Transmission Control Protocol and Internet Protocol networks. You use SNMP to manage network devices from a central location and clearly see how each device operates. In addition, SNMP helps you detect problems early and respond quickly, which helps you keep the network stable and reliable. The following section describes how to configure SNMP functions in controller mode.

How does the behavior of the client health differ under different controller

Client Health is a new monitoring feature introduced in Omada Controller 6.1 that evaluates and tracks the connection quality and experience of all wireless client devices on your network. By enabling this feature, the system continuously collects and calculates wireless client-level health data, helping network administrators quickly identify wireless client connectivity issues and optimize network performance.

Omada Hardware Controller_Terminal CLI Guide

How to change the MAC format display in the controller

This guide provides instructions for changing the MAC format display in the controller.

How to add/change an Omada Gateway to an existing Omada network?

This article is a step-by-step guide for replacing a non-Omada or existing Omada gateway with a new Omada gateway.

How to configure Multicast/Broadcast Rate Limit

Introduces how to configure Multicast/Broadcast Rate Limit.

How to Monitor and Manage Clients in Controller Mode using the Omada App

The Omada App allows you to easily view and manage all clients connected to your Omada network. Through features such as the client list display, status filtering, condition sorting, search, and status description, you can quickly see client details such as connection type, signal strength, and data usage. You can also organize clients by network type or condition, locate specific users or devices, and monitor their real-time connection status.