Documents

What should I do if I cannot start the Omada Controller in windows system (Controller v6 or above)

This article explains that starting from version 6.0, the Omada Controller has the JRE embedded within the controller package. Therefore, users no longer need to worry about Java version compatibility or Java path configuration issues. If the controller fails to start on Windows, you can try alternative startup methods, such as launching via the provided batch file or using the command-line method to start the controller.

How to Configure Spanning Tree on Omada Controller

Spanning Tree Protocol (STP) is a Layer 2 Protocol that prevents loops in the network

What should I do when the Omada Controller (V6) fails to adopt the devices?

This article will give you some troubleshooting suggestions based on different error codes.

How to enable PWA to improve page loading performance

In weak or unstable network conditions, pages may load slowly or experience noticeable delays during access.Omada Controller supports PWA capabilities to improve performance and stability:

How to setup a POE network by using Omada POE products

This article describes how to design and configure a Power over Ethernet (PoE) network within the Omada ecosystem. PoE technology allows a single Ethernet cable to provide both data connection and electric power to devices such as Access Points (EAPs), IP Cameras (IPCs), VoIP Phones, Audio/Video Gear, and IoT Devices, simplifying installation and reducing cabling costs.

How to configure IPsec VPN on Omada Gateway in Controller Mode (Controller v6.2 and above)

IPsec Site-to-Site VPN enables the connection of geographically separated networks. Large enterprises commonly use it to establish secure VPN connections between branch offices and headquarters. The IPsec VPN connects branch routers over the public network, ensuring secure transmission of private network data.

How to configure IPsec VPN on Omada Gateway in Standalone Mode

With the Site-to-Site VPN function, different private networks can be connected over the internet.

What should I do if I forget the password of Omada Controller

To ensure flexible management, the Omada Controller supports various account types (such as Local User and Cloud User) and permission levels (Owner, Super Admin, Admin, and Viewer). If you have lost access to your account or forgotten your password, please follow the troubleshooting steps below.

How to implement an external DHCP server with DHCP Relay in the Omada Ecosystem with Omada Switches

In some network environments within the Omada Ecosystem, a third-party (external) DHCP server may be required instead of using the gateway’s built-in DHCP service. This guide explains how to configure Omada Switches to ensure that client devices can correctly reach and obtain IP addresses from the designated DHCP server after connecting to the network via DHCP Relay.

Bluetooth IoT Technology White Paper

Dedicated Scan Radio Technology White Paper

How Do Perpetual PoE and Fast PoE on Omada PoE Switches Keep Mission‑Critical Devices Online

EAP650(EU)_V1.30_1.3.7 Build 20260306

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How to Configure Wi-Fi Calling on Omada Controller

Wi-Fi Calling (VoWiFi) establishes an IP-secbased‑ encrypted tunnel between the client device and the carrier’s core network, carrying voice and SMS traffic over enterprise Wi-Fi infrastructure. This enables stable voice services in areas with weak cellular coverage.

EAP650(US)_V1.30_1.3.6 Build 20260306

How to Configure Band Steering on Omada EAP

Band Steering is a feature designed to optimize wireless performance by intelligently distributing clients across different frequency bands, including 2.4 GHz, 5 GHz, and 6 GHz. By guiding dual-band or tri-band clients to more suitable bands, it helps reduce congestion and improve overall network efficiency.

How to get a backup file on Omada Controller v6 and above

This guide will walk you through how to generate and download a backup file using Omada Controller version 6 and above. The process only takes a few minutes and ensures that your sites, devices, and network settings can be restored whenever needed.

How to use an Omada gateway to restrict specific clients from visiting specific URLs

Sometimes, we may need to restrict certain clients behind the gateway from accessing specific URLs. Omada gateways provide a feature called URL Filtering to help manage and control web access in such cases.

Support of Omada Pro Devices on Omada Controller V6.2

Starting from Omada Controller V6.2, the Omada Pro devices can be adopted by Omada Controller, also supporting adopting both Omada and Omada Pro devices in the same site.