Documents

How does multiple PoE out ports work on Omada EAP

This article explains the PoE Out port priority logic and power protection mechanism for devices equipped with dual PoE Out ports that can automatically manage PoE output level.

Do I need to use the device with the decorative shell?

For some new Wi-Fi 7 models in the Omada product line, such as the EAP775-Wall 1.0, a decorative shell is included in the package. We recommend using it during installation. The decorative shell primarily enhances the surface temperature experience and, while covering the device’s security lock hole, also allows users to customize the product’s appearance.

How to configure storm control in 2.5G Agile Switch

In a network, when client devices generate a large number of Broadcast, Multicast, or Unknown Unicast packets, a broadcast storm may occur, leading to network congestion, latency, or even device disconnection. Storm Control limits the rate of specific packet types to effectively prevent such issues.

How to use Omada Design Hub to identify DXF files

In architectural design, AutoCAD software is frequently used. The DXF files exported by this software completely define the geometric content and logical structure of CAD drawings, specifically including geometric primitive data and the organizational structure that manages these primitives. Currently, Omada Design Hub supports the import of DXF files.

How to configure Portal Authentication on Omada Network V6.0 and above

Portal authentication provides authentication service to the clients that only need temporary access to the network, such as the customers in a restaurant or in a supermarket. To access the network, these clients need to enter the authentication login page and use the correct login information to pass the authentication. In addition, you can customize the authentication login page and specify a URL which the authenticated clients will be redirected to.

How to use Omada Design Hub to draw cable

The Cable function in Omada Design Hub enables you to visualize and plan cable layouts within a building or across multiple floors. Proper cabling design is essential for ensuring a stable, efficient, and scalable network—affecting performance, reliability, PoE delivery, and future expansion. Clear cable paths also help teams coordinate on-site deployment and avoid installation issues.

How to Monitor and Manage Clients in Controller Mode using the Omada App

The Omada App allows you to easily view and manage all clients connected to your Omada network. Through features such as the client list display, status filtering, condition sorting, search, and status description, you can quickly see client details such as connection type, signal strength, and data usage. You can also organize clients by network type or condition, locate specific users or devices, and monitor their real-time connection status.

How to Monitor and Manage devices in Controller Mode using the Omada App

The Omada App allows you to easily monitor and manage all devices connected to your Omada Controller . Through features such as the device list display, category filtering, condition sorting, search, and status description, you can quickly view device information, organize equipment by type or condition, locate specific devices, and understand their real-time status. These tools make it simple to maintain visibility and control over your entire Omada network anytime, anywhere.

How to spray paint the decorative shell

For some new Wi-Fi 7 models in the Omada product line, such as the EAP775-Wall 1.0, a decorative shell is included in the package. The decorative shell primarily enhances the surface temperature experience and, while covering the device’s security lock hole, also allows users to customize the product’s appearance.

Brief introduction about VLAN topology in Omada Network v6

This FAQ introduces some tips and highlights about VLAN topology in Omada Network v6.

How to Maintain Management VLAN and Port Settings When Adopting Switches on Omada Network V6

Before Omada Controller V6, when adopting a switch on controller, the default configuration will be applied to the switch and override all the previous pre-configuration done in standalone mode. This could cause inconvenience while adopting switches to a network which management VLAN is not the default VLAN. If the default configuration, especially the default VLAN interface, overrides the pre-configuration done on the switch, it will be disconnected after adoption and hard to recover.

How to set up Site-to-Site Manual IPsec VPN Tunnels on Omada Gateway via Omada Controller using Omada APP

IPsec Site-to-Site VPN can connect geographically isolated networks. It is mainly used in large enterprises to establish VPN channels between branches and the headquarter. IPsec VPN connection is established between branch routers through the public network to transmit private network data.

How to provide project quotations on Omada Design Hub

This article provides guidance for how to provide professional and flexible project quotation on Omada Design Hub.

How to prevent wireless users from sharing Wi-Fi via the mobile hotspot?

Wi-Fi networks are an essential part of modern life, offering connectivity for various devices at home, at work, or in public spaces. However, with the increasing use of Wi-Fi, many individuals share their networks with others, whether intentionally or unintentionally. This can lead to security vulnerabilities, slow speeds, and potential legal issues.

What’s new in Omada Network V6 Topology Display

How to Build a Mesh Network via Omada EAP in Controller Mode using Omada APP

In outdoor scenarios where wired networks are difficult to deploy, you can use the mesh function of EAP to extend the coverage of the wireless network. Currently, the mesh function is only supported on APs managed by a controller. This article mainly introduces how to use the APP to operate the controller and complete mesh networking. Depending on the type of controller you are using, the following requirements apply: 

How to configure MAC Filtering & MAC Filter in Controller mode using Omada APP

MAC Filtering is a network access control feature that restricts network access by allowing or blocking specific MAC addresses and manages network access behaviors. Currently, MAC Filtering in site settings takes effect on the gateway, while MAC Filter in SSID settings takes effect on the AP or wireless gateway. 

How to Configure Hotspot 2.0 Wi-Fi on Omada Controller

This article introduces Hotspot 2.0 Wi-Fi and provides a step-by-step guide on how to configure Hotspot 2.0 on Omada Controller.

How to configure Management VLAN for Omada Devices (Omada Controller 5.15 or above)

The management VLAN is a VLAN created to separate the management network from the data network. By default, the management VLAN is the LAN network in a network centrally managed by Omada SDN Controller. You can change the management VLAN to improve network security. With a separated management VLAN, it is much harder for unauthorized users to modify the configurations or monitor the network.

Interference Detection on Omada Controller

Discover how to use TP-Link Omada’s Interference Detection tool to scan your Wi-Fi network, detect interference sources and analyze channel utilization. This article explains the Interference Detection feature in the Omada Controller, including its purpose, access methods, configuration process and exporting the results.