EAP115 | Omada Network Support

How to configure Management VLAN for Omada Devices (Omada Controller 5.15 or above)

The management VLAN is a VLAN created to separate the management network from the data network. By default, the management VLAN is the LAN network in a network centrally managed by Omada SDN Controller. You can change the management VLAN to improve network security. With a separated management VLAN, it is much harder for unauthorized users to modify the configurations or monitor the network.

Configuration Guide

11-13-2025

850

Interference Detection on Omada Controller

Discover how to use TP-Link Omada’s Interference Detection tool to scan your Wi-Fi network, detect interference sources and analyze channel utilization. This article explains the Interference Detection feature in the Omada Controller, including its purpose, access methods, configuration process and exporting the results.

Configuration Guide

11-08-2025

2251

How to Fix Black Screens, Lag, Distortion, or Pixelation on IPTVs

This article provides a detailed overview of common causes and troubleshooting methods for IPTV issues such as black screens, lag, image distortion, and pixelation. Based on the practical configuration of TP-Link Omada devices, it offers a systematic, multi-layered diagnostic approach and recommended settings to help you restore video playback quality.

Troubleshooting Guide

11-08-2025

3004

How to Troubleshoot Slow Channel Switching, Missing Channels, and More in IPTV

This guide introduces common causes and step-by-step troubleshooting for issues such as slow channel switching, missing channels, and multi-device viewing failures in IPTV. It outlines diagnostic methods by device type (e.g., terminal, AP, access/aggregation/core switches, gateway) and provides recommended configuration values and validation approaches.

Troubleshooting Guide

11-07-2025

2977

How to configure VLAN with Omada Network v6

We are aware that significant changes regarding LAN settings have been made from Omada Controller v5 to Omada Network v6. This article introduces how to configure the VLAN feature with newest Omada Network v6 to help you establish a better understanding of the workflow of how to configure VLAN with Omada Network v6.

Configuration Guide

10-27-2025

6987

How to Configure Portal Authentication on Omada Controller using Omada App

This guide provides instructions for configuring portal authentication on Omada Controller using Omada App.

FAQ

10-24-2025

4125

How to find IP address of my Omada Devices

By default, Omada devices use dynamic IP addresses. Whether connected to the internet or not, devices such as EAPs or switches should automatically obtain an IP address as long as they are connected to a local network or a DHCP server. There are different ways to find the IP address of an Omada device. Whether the device is in standalone mode or controller mode, you can also use the Omada APP or Discover Utility to find it.

Configuration Guide

10-07-2025

8813

How to create a VLAN using Omada App

Creating a VLAN using Omada App just needs a few steps, in this article, you will learn how to set it up.

Configuration Guide

10-01-2025

9864

Getting started with the standalone EAP

This article introduces how to quickly set up the Omada EAP in Standalone mode.

Configuration Guide

Standalone

12-03-2024

60234

How to configure Fast Roaming on Omada Controller

This article describes how to configure the Fast Roaming function on the Omada Controller to optimize client roaming performance of Omada APs.

Configuration Guide

Controller

11-08-2024

25024