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Why Are Multi-Screen Preview and HD Playback Not Available on Fusion Pro

Learn why multi-screen preview and HD playback may be unavailable in Fusion Pro and how to troubleshoot browser, HEVC, and hardware issues.

Troubleshooting Guide

10-19-2026

431

How to Troubleshoot Slow Network Speeds on Omada Switches

Troubleshoot slow network speeds on Omada switches by checking Ethernet cables, port negotiation, uplinks, statistics, and switch configuration settings.

Troubleshooting Guide

10-19-2026

1164

How to Configure User Accounts and Roles on Fusion Pro Gateway

Learn how to create Local and Cloud Users, assign roles, and manage permissions on Fusion Pro Gateway.

Configuration Guide

10-15-2026

3055

How to Understand and Troubleshoot LED Indicators on Omada Switches

Learn what Omada switch LED indicators mean and troubleshoot abnormal Power, port, and PoE LED indicators.

Troubleshooting Guide

10-13-2026

5624

Optical Modules vs. DAC Cables: 7 Key Factors to Consider

Deciding between optical transceivers and DAC cables? Compare reach, latency, power draw, and cabling across 7 key factors to choose the right network link.

FAQ

10-16-2026

3511

How to Add Omada Security Devices to Omada Fusion Pro Gateway

Learn how to add Omada IPC, NVR, and SightCast devices to an Omada Fusion Pro Gateway using the web interface or app.

Configuration Guide

10-13-2026

3583

How to Use ANR on Omada Fusion Pro to Back up Recordings from a Camera SD Card

Learn how to configure ANR on Omada Fusion Pro to back up camera recordings to SD cards and automatically recover missing footage after outages.

Configuration Guide

10-13-2026

6290

How to Create Public and Private Views on Omada Fusion Pro Gateway and Sync Public Views to SightCast

Learn how to create public or private camera views on Omada Fusion Pro, save Live View layouts, and optionally sync them to SightCast.

Configuration Guide

10-09-2026

4010

How to Resolve HTTPS Certificate Warnings on Omada Controller

Resolve HTTPS certificate expiration warnings on Omada Controller by trusting the default certificate or uploading a trusted PEM, PFX, or JKS certificate.

Configuration Guide

10-09-2026

4619

How to Continue Recording When the SSD Is Full on Omada Fusion Pro Gateway

Learn how to enable Loop Recording on Omada Fusion Pro Gateways to continue recording when the SSD is full and preserve locked recordings.

Configuration Guide

10-09-2026

4730

How to Find the Model Number and Hardware Version of Your Business Device

Learn how to quickly identify the model number and hardware version of your business device through the device label or management interface, making device management, troubleshooting, and product support easier.

Troubleshooting Guide

10-06-2026

3146

How to Choose the Right Omada Mounting & Bracket Accessory for Business Network Infrastructure

Choose the right Omada mounting accessory for gateways, switches, access points, and media converters based on installation environment and deployment requirements.

FAQ

10-02-2026

6410

How to Export System Logs from Omada Devices

Learn how to export and collect system logs from Omada Controller, Gateway, Switch, and EAP devices. Enable Debug Log and gather diagnostic information for troubleshooting network issues.

Configuration Guide

09-29-2026

7300

How to Set Up and Manage a Fusion Pro Gateway with the Omada and Omada Guard Apps

Set up your Fusion Pro Gateway using Bluetooth and learn how to access Omada Guard, manage accounts, check applications, and monitor connected devices.

Configuration Guide

09-24-2026

8344

What Is a Media Converter and How to Choose the Right One

Learn the key functions of media converters and understand how to select the right solution based on speed, fiber type, and deployment requirements.

FAQ

09-24-2026

8389

How to Configure Root Node Feature on an Omada Controller

Configure the Root Node in Omada Controller to correct topology relationships on sites without an Omada gateway and identify device uplinks more accurately.

Configuration Guide

09-24-2026

8013

How to Use Multi-Screen Synchronized Playback on Omada Fusion Pro Gateway

Learn how to use Multi-Screen Synchronized Playback on Omada Fusion Pro Gateway. Simultaneously review recordings from up to four cameras and analyze events across multiple locations and viewing angles.

Configuration Guide

09-23-2026

7872

How to Use Smart Search on Omada Fusion Pro Gateways

Learn how to configure Omada Smart Search on Fusion Pro, filter people and vehicles, review recordings, create cases, and download thumbnail images.

Configuration Guide

09-23-2026

7793

How to Configure Internet Settings on Omada Controller Using Omada App

Learn how to configure IPv4 and IPv6 Internet settings on Omada gateways using the Omada App, including WAN connection types and setup steps.

Configuration Guide

10-20-2026

302

How to Add Third-party ONVIF and RTSP Cameras to Omada Fusion Pro Series

Learn how to add third-party ONVIF and RTSP cameras to Omada Fusion Pro Series for video streaming, device management, and surveillance integration.

Configuration Guide

09-21-2026

7909

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