Recommended service information for your region
Business SupportIn Service
Tel: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail: Support.SMB@tp-link.com
Service Time: M-F 6AM-6PM (Pacific)
Americas (10)
United StatesIn Service
Tel: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail: Support.SMB@tp-link.com
Service Time: M-F 6AM-6PM (Pacific)
Canada
Global Technical Support: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
Service Time: Mon-Fri 6:00 to 18:00 PST
Technical Support E-mail: support.smb@tp-link.com (business products only)
Local No.: 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
Mexico
Toll Free: +52 55 91388104 (Spanish Service)
Local No.: +52 55 91388104
Local No. Fee: Depending on rate of different carriers.
E-mail: support.mx@tp-link.com
Service Time: 09:00AM to 5:30PM, Monday to Friday.
Brazil
Tel: Capitais e Regiões Metropolitanas:
4090-1171
Demais localidades: 0800-608-9799
4090-1171
Demais localidades: 0800-608-9799
E-mail: suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
Chile
Website: https://www.tp-link.com/cl/
Sales E-mail: brad.wang@tp-link.com claudio.torres@tp-link.com
Service Time: Hora de atención: 9 a 18hs
Technical Support E-mail: soporte.chile@tp-link.com
Tel: +56966565616
Peru
Tel: (01) 240-2950 (Spanish Service)
E-mail: support.pe@tp-link.com
Working hours: 10:00 a 19:00 hrs (Lunes a Viernes) 10:00 a 15:00 hrs (Sábados)
Latam
Support E-mail: rma.ve@tp-link.com
Location: Soporte por mensajería instantánea - whatsapp: +58 414-0875465
Service Time: De 8:00am a 5:00pm – Lunes a Viernes
Colombia
Technical Support Phone: Teléfono en Bogotá - 601 254 2690, Gratis desde cualquier lugar del país (desde una línea fija): 01 8000 113 646
E-mail: support.co@tp-link.com
Description: Horario de atención, Lunes a Viernes de 9:00 AM a 6:00 PM y Sábados de 10:00 AM a 3:00 PM
Ecuador
E-mail: soporte.ec@tp-link.com
Note: Para brindar una mejor atención, solicitamos adjuntar una foto de la etiqueta que viene incluida en el producto TP-Link para identificar el modelo exacto del equipo.
Central America & Caribbean
Tel: +86 755 26504400 (IDD & English Service)
Fee: Depending on rate of different carriers, IDD.
Service Time: 24 hours a day, 7 days a week
E-mail: support.mx@tp-link.com
Support E-mail: support.mx@tp-link.com
Asia-Pacific (19)
Europe (32)
Middle East & Africa (9)