Recommended service information for your region
United States
Business Support
In Service
Tel: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail: support.us@omadanetworks.com
Service Time: M-F 6AM-6PM (Pacific)
Americas (10)
United States
Business Support
In ServiceTel: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail: support.us@omadanetworks.com
Service Time: M-F 6AM-6PM (Pacific)
Canada
SMB Product Support
Global Technical Support: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
Service Time: Mon-Fri 6:00 to 18:00 PST
Technical Support E-mail: support.smb@tp-link.com (business products only)
Local No.: 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
Mexico
For Mexican Users Only
Llamada Gratuita : +52 55 91388104 (Spanish Service)
No. Local: +52 55 91388104
Tarifa de No. Local: Depending on rate of different carriers.
E-mail: support.mx@tp-link.com
Hora de Servicio : 09:00AM to 5:30PM, Monday to Friday.
Brazil
Atendimento Suporte
Out of ServiceTelefone: Capitais e Regiões Metropolitanas:
4090-1171
Demais localidades:
0800-608-9799
4090-1171
Demais localidades:
0800-608-9799
E-mail: suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
Chile
Sitio Web
Website: https://www.tp-link.com/cl/
Sales E-mail: brad.wang@tp-link.com claudio.torres@tp-link.com
Service Time: Hora de atención: 9 a 18hs
Technical Support E-mail: soporte.chile@tp-link.com
Tel: +56966565616
Peru
Para los usuarios del Perú:
Tel: (01) 240-2950 (Spanish Service)
E-mail: support.pe@tp-link.com
Horario de Atención: 10:00 a 19:00 hrs (Lunes a Viernes) 10:00 a 15:00 hrs (Sábados)
Latam
FOR LATAM USER
E-mail Soporte: rma.ve@tp-link.com
Centro de Llamadas: Soporte por mensajería instantánea - whatsapp: +58 414-0875465
Hora de Servicio: De 8:00am a 5:00pm – Lunes a Viernes
Colombia
Solo para usuarios en Colombia
Technical Support Phone: Teléfono en Bogotá - 601 254 2690, Gratis desde cualquier lugar del país (desde una línea fija): 01 8000 113 646
support.co@tp-link.com: support.co@tp-link.com
Description: Horario de atención, Lunes a Viernes de 9:00 AM a 6:00 PM y Sábados de 10:00 AM a 3:00 PM
Ecuador
Para usuarios de Ecuador
E-mail: soporte.ec@tp-link.com
Note: Para brindar una mejor atención, solicitamos adjuntar una foto de la etiqueta que viene incluida en el producto TP-Link para identificar el modelo exacto del equipo.
Central America & Caribbean
For Central America & Caribbean Users
Tel: +86 755 26504400 (IDD & English Service)
Fee: Depending on rate of different carriers, IDD.
Service Time: 24 hours a day, 7 days a week
E-mail: support.mx@tp-link.com
Support E-mail: support.mx@tp-link.com
Asia-Pacific (16)
Europe (25)
Middle East & Africa (9)