Recommended service information for your region
United States
Business Support
In Service
Tel: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail: support.us@omadanetworks.com
Service Time: M-F 6AM-6PM (Pacific)
Note: Customer support communications will be monitored or recorded for training, quality assurance, and to improve our products and services. To better assist you, we might ask for some basic information like your name, phone number, email, or shipping address. We’ll only use this information with your permission to support your request.
Americas (10)
United States
Business Support
In ServiceTel: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
E-mail: support.us@omadanetworks.com
Service Time: M-F 6AM-6PM (Pacific)
Note: Customer support communications will be monitored or recorded for training, quality assurance, and to improve our products and services. To better assist you, we might ask for some basic information like your name, phone number, email, or shipping address. We’ll only use this information with your permission to support your request.
Canada
SMB Product Support
Global Technical Support: 1-844-287-4762
(For after-sales service, please have the product model number ready prior to contacting us)
Service Time: Mon-Fri 6:00 to 18:00 PST
Technical Support E-mail: support.smb@tp-link.com (business products only)
Local No.: 1-855-987-5465 (toll free, English & French service, Mon-Fri 9:00 to 17:00 EST)
Mexico
For Mexican Users Only
Llamada Gratuita : +52 55 91388104 (Spanish Service)
No. Local: +52 55 91388104
Tarifa de No. Local: Depending on rate of different carriers.
E-mail: support.mx@tp-link.com
Hora de Servicio : 09:00AM to 5:30PM, Monday to Friday.
Brazil
Atendimento Suporte
In ServiceTelefone:
Suporte Técnico Brasil:
0800-608-9799
Suporte Técnico Brasil:
0800-608-9799
E-mail: suporte.br@tp-link.com (Dúvidas Técnicas) rma.br@tp-link.com (Dúvidas sobre garantia) sac.br@tp-link.com (Críticas e sugestões)
Chile
Sitio Web
Website: https://www.tp-link.com/cl/
Sales E-mail: brad.wang@tp-link.com claudio.torres@tp-link.com
Service Time: Hora de atención: 9 a 18hs
Technical Support E-mail: soporte.chile@tp-link.com
Tel: +56966565616
Peru
Para los usuarios del Perú:
Tel: (01) 240-2950 (Spanish Service)
E-mail: support.pe@tp-link.com
Horario de Atención: 10:00 a 19:00 hrs (Lunes a Viernes) 10:00 a 15:00 hrs (Sábados)
Latam
FOR LATAM USER
E-mail Soporte: rma.ve@tp-link.com
Centro de Llamadas: Soporte por mensajería instantánea - whatsapp: +58 414-0875465
Hora de Servicio: De 8:00am a 5:00pm – Lunes a Viernes
Colombia
Solo para usuarios en Colombia
Technical Support Phone: Teléfono en Bogotá - 601 254 2690, Gratis desde cualquier lugar del país (desde una línea fija): 01 8000 113 646
support.co@tp-link.com: support.co@tp-link.com
Description: Horario de atención, Lunes a Viernes de 9:00 AM a 6:00 PM y Sábados de 10:00 AM a 3:00 PM
Ecuador
Para usuarios de Ecuador
E-mail: soporte.ec@tp-link.com
Note: Para brindar una mejor atención, solicitamos adjuntar una foto de la etiqueta que viene incluida en el producto TP-Link para identificar el modelo exacto del equipo.
Central America & Caribbean
For Central America & Caribbean Users
Tel: +86 755 26504400 (IDD & English Service)
Fee: Depending on rate of different carriers, IDD.
Service Time: 24 hours a day, 7 days a week
E-mail: support.mx@tp-link.com
Support E-mail: support.mx@tp-link.com
Asia-Pacific (16)
Europe (25)
Middle East & Africa (9)