How to Upgrade Omada Gateway Firmware

Knowledgebase
FAQ
08-16-2024
17477

Contents

Objective

Requirements

Introduction

Configuration

Firmware Download

Firmware upgrade for Standalone Mode

Firmware upgrade for Controller Mode

Verification

Standalone Mode

Controller Mode

Conclusion

FAQ

Objective

The objective of this article is to provide instructions for upgrading the Omada Gateway firmware.

Requirements

  • Device: Omada Gateway (Standalone or Managed by an Omada Controller Version: v6.0 or higher).
  • File Format: Firmware file downloaded from the official https://omadanetworks.com website.

Introduction

Keeping the Omada Gateway firmware up to date is important for security, stability, and performance. This article explains how to upgrade Omada Gateway firmware using either the Standalone Web UI or the Omada Controller.

Before proceeding with the configuration steps, please note the following:

  • Do not turn off the power or disconnect the Ethernet cable during the upgrade process.
  • It is recommended to back up the current settings so you can restore the settings manually after the upgrade.
  • It is recommended to upgrade the firmware with Chrome or Firefox.

Configuration

Firmware Download

Step 1. Go to https://omadanetworks.com and search your Omada gateway model. Then go to Support page.

Search the gateway model and go to Support page.

Step 2. Verify the hardware version of your gateway and select the corresponding version on the support page. Navigate to the Downloads section, set the Filter Type to 'Firmware,' and download the appropriate file.

Choose the appropriate hardware version , choose Firmware and Download it.

Note: After downloading the file, please use decompression software to extract the firmware file to a folder. The file we use to upgrade should be a .bin file.

Display download file and how to extract it.

Windows example on how to extract the .bin file from the compressed folder.

Firmware upgrade for Standalone Mode

Step 1. Make sure you successfully downloaded the firmware and extracted the .bin file .

Step 2. Enter the device’s IP address (192.168.0.1 by default) into your web browser's address bar. Log in to the Omada gateway using your credentials; the default username and password are both admin. If you have previously changed these, use your custom login information.

Note: If you have changed the IP address manually or allocated an IP address automatically via an external DHCP server, please use the changed IP address.

Access th web interface of the gateway.

Note: Your browser may display a 'Not Secure' or 'Connection is not private' warning. This is expected behavior for local network devices. Click 'Advanced' and then 'Proceed' to access the login page. Your data remains secure within your local network. (You may find more details here: Why TP-Link HTTPS web interface is detected as unsecure by some web browsers?).

Step 3. Go to System Tools->Management->Firmware Upgrade, then click Browse and choose the firmware file you’ve extracted on step 2. Then click Upgrade.

Standalone mode path to Firmware upgrade.

Step 4. Wait for the upgrade to complete. After the upgrade process, the device will reboot automatically.

System upgrading status.

Show System rebooting status.

Firmware upgrade for Controller Mode

Step 1. Make sure you successfully downloaded the firmware and extracted the .bin file .

Step 2. Log in to your controller, go to Site View > Devices, and click on the adopted Gateway. From the right-side drawer view, select Custom Upgrade from the “more options” menu.

Path to Gateway custom upgrade on Omada Controller.

Step 3. In the Custom Upgrade pop-up window, click Browse to select the .bin firmware file you previously downloaded on Firmware Download step. Once the file is selected, click Upgrade to start the firmware update process.

Show how to choose the firmware file and start the upgrade process in controller mode.

Step 4. Confirm to acknowledge that a temporary network interruption will occur during the upgrade process.

Show confirm button on the pop-up window.

Step 5. Wait for the upgrade to complete. After the upgrade process, the device will reboot automatically.

Show Custom Upgrade pages.

Verification

Standalone Mode

After the device restarts, log in again and check Status > System Status to confirm the new firmware version is active.

Check the new firmware.

Controller Mode

After the device restarts, log in to your controller and go to Site View > Devices. Check the Version column to see if the new firmware is displayed for your Gateway.

Show how to check firmware version in controller mode.

Conclusion

Keeping your Omada Gateway firmware up to date is essential for security, performance, and access to the latest features. Always use firmware from our official website https://omadanetworks.com , and if you encounter any issues during or after the upgrade, contact Technical Support or visit the Omada Community forums for assistance.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

FAQ

Q1: Can I upgrade the Omada Gateway firmware without interrupting network traffic?
A1: No. A temporary network interruption will occur during the upgrade process. It is recommended to perform the upgrade during off-peak hours to minimize impact on users.

Q2: Can I use unofficial or modified firmware for the upgrade?
A2: No. Tampered or unofficial firmware will be rejected by the gateway. Always download firmware from the official Omada website to ensure device security and stability.

Q3: How long does the firmware upgrade usually take?

A3: The process generally takes a few minutes. During this time, the Gateway will reboot and internet connectivity will be temporarily interrupted.

Q4: Will upgrading the firmware delete my configuration settings?

A4: No. The configuration is preserved after a firmware upgrade. However, it is always recommended to back up your configuration before performing the upgrade.

Objective

Introduce how to upgrade gateway firmware through web UI.

Requirements

  • Omada or Omada Pro gateway

Introduction

This article will introduce how to upgrade the Omada Gateway’s firmware version in standalone mode via Web UI.

Before introducing the specific steps, please notice the following points:

  • Do not turn off the power or cut down the Ethernet cable during upgrade process.
  • It is recommended to back up the current settings so you can restore the settings manually after the upgrade.
  • It is recommended to upgrade the firmware with Chrome and Firefox.

Configuration

Step 1: Go to https://www.tp-link.com/ and search your Omada gateway model. Then go to Support page. Here we take ER605 as an example:

Step 2: Verify the hardware version of your gateway and select the correct hardware version. Then go to Firmware and download proper firmware file.

Note: After download the file, please use decompression software to extract the firmware file to a folder. The file we use to upgrade should be .bin file.

Step 3: Enter the IP address of the device (Default: https://192.168.0.1) into the address bar of the web browser. Then log into the Omada gateway with your Username and Password. The default username and password should both be admin. If you’ve changed it before, please use the changed username and password.

Note: If you have changed the IP address manually or allocate an IP address automatically via the DHCP server, please use the changed IP address.

Step 4: Go to System Tools->Management->Firmware Upgrade, then click Browse and choose the firmware file you’ve extracted on step 2. Then click Upgrade.

Step 5: Wait for the upgrade to complete. After the upgrade process, the device will reboot automatically.

Step 6: After rebooting, please log in the page again. Then go to Status->System Status and check whether the device has been upgraded successfully.

Conclusion

You have upgraded the firmware successfully.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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