Omada Pro License Conversion to Standard License Overview

Contents

Introduction

Requirements

Cloud Based Pro Controller

Step 1. License Conversion (No Loss of Existing Entitlements)

Step 2. Compensation Standard License Program

Compensation Standard License Calculation

Changes After Upgrade

Checking the Conversion Result

Local Pro Controller (Local Software Pro Controller and C5300)

Conclusion

QA

Introduction

Starting with Omada Controller v6.3, Omada Pro Controller and Standard Controller are unified into a single Omada Controller, providing a consistent licensing and product experience.

All features previously available only in the Pro Controller, including Intelligent Incident Detection, are now included in the Standard Controller at no additional cost.

Existing Pro Licenses will be converted automatically to Standard Licenses. Your existing licenses, functionality, activation status, and remaining subscription period will all be preserved.

No user action is required to complete the conversion.

Requirements

• Omada Software Controller v6.3
• Omada Pro Controller (including Local Pro Controller and Cloud Based Pro Controller)

Cloud Based Pro Controller

The conversion consists of two independent steps.

Step 1. License Conversion (No Loss of Existing Entitlements)

The conversion will not reduce or impact your current entitlements in any way:

• License quantity will remain unchanged.
• Activation status will remain unchanged.
• Remaining subscription validity will remain unchanged.

All existing Pro Licenses will be converted to the corresponding Standard Licenses on a 1:1 basis. The new Standard License includes all functionality previously available in Pro Licenses. Only the license type changes. Your original licenses are fully preserved.

Step 2. Compensation Standard License Program

After all existing licenses have been converted, additional Compensation Standard Licenses will be granted as a token of appreciation for your continued support.

These Compensation Standard Licenses are additional licenses and do not replace your converted licenses.

The Compensation Standard Licenses are provided as new, unactivated Standard Licenses, which can later be assigned to new devices, other Sites, or MSP sub-organizations.

Compensation Standard License Calculation

Only valid Pro Licenses with remaining subscription time are included in the calculation.

The calculation follows these rules:

1. For activated licenses, the remaining subscription period is used.
2. For unactivated licenses, the full subscription period is used.
3. Trial Licenses are not included.
4. The remaining subscription periods of all eligible licenses are added together.
5. The total duration is converted into Compensation Standard Licenses:

• Every 365 days earns one 1-Year Standard License.
• Remaining days are converted into Monthly Standard Licenses, with each partial month rounded up to one month.

Note: Monthly Standard Licenses are provided only as compensation for remaining subscription periods. They are not available for individual purchase.

Example:

If the total remaining subscription period is 13 years 65 days:

13 years → 13 × 1-Year Standard License

65 days → 3 × Monthly Standard Licenses (rounded up)

The total Compensation Standard Licenses are:

13 × 1-Year Standard License

3 × Monthly Standard Licenses

Conversion Example:

In this example, the original 50 Pro Licenses are first converted into 50 Standard Licenses. The aggregated remaining subscription period is 13 years and 65 days, resulting in 16 Compensation Standard Licenses (13 × 1-Year and 3 × Monthly). The customer therefore owns 66 Standard Licenses after the conversion.

Changes After Upgrade

After upgrading to Omada Controller v6.3:

The Omada Cloud Pro License page will be removed. All Cloud Based Pro Controllers will become Standard Cloud Based Controllers.

Existing Pro Licenses will be converted automatically. Compensation Standard Licenses, if applicable, will be added automatically.

No manual operation is required.

If a Pro License belongs to an MSP sub-organization, the corresponding Compensation Standard Licenses will also be granted to that same sub-organization.

Checking the Conversion Result

After the conversion is completed, you can view the conversion details in: Cloud Portal > License Management, Conversion records are retained for 90 days.

Local Pro Controller (Local Software Pro Controller and C5300)

Beginning with Omada Controller v6.3, all Pro Controller capabilities are built into the unified Omada Controller, so separate Local Pro Licenses are no longer required.

Conclusion

Omada Controller v6.3 unifies the Pro and Standard editions into a single controller platform while preserving your existing licenses and functionality.

For Cloud Based Pro Controllers:

Your existing Pro Licenses are automatically converted to Standard Licenses on a 1:1 basis.

Your activation status, remaining subscription period, and licensed functionality remain unchanged.

Additional Compensation Standard Licenses may be granted based on the remaining subscription period of eligible Pro Licenses.

No manual operation or additional payment is required.

QA

Q1: Will my devices go offline after the conversion?

A1: No. All previously bound devices remain online.

Q2: My Pro License was assigned to an MSP sub-org — where is the compensation?

A2: The compensation licenses have been granted to that sub-organization's license pool.

Q3: I have a Pro License activation code — where is my compensation?

A3: The compensation Standard Licenses have been added to the same activation code automatically.

Q4: Are expired Pro Licenses eligible for Compensation Standard Licenses?

A4: No. Only valid Pro Licenses with remaining subscription time are eligible.

Q5: How can the compensated licenses be used?

A5: The Compensation Standard Licenses will be automatically added to your account. You can view and assign them in the License Management page after the upgrade. Pro Licenses are no longer available, and all new purchases should use Standard Licenses. For detailed instructions, please refer to the Omada License Configuration Guide: Omada License Configuration Guide

To learn more about each function and configuration, please visit Support Home to download or check the manual for your product.