How to Resolve the “The Number of Logs Is Up to the Limit” Alert in Omada Controller

Knowledgebase
Troubleshooting Guide
07-23-2024
21747

Introduction

Requirements

Configuration

The maximum number of logs

What should you do if you receive the prompt

Conclusion

Introduction

You may receive an alert of “The number of logs is up to the limit.” This article will explain why you get the alert and how to handle it.

Requirements

  • Omada Controller (v6.2.10 and above)

Configuration

This prompt appears more often in Omada hardware controllers. Software Controller, such as Windows/Linux versions, generally do not limit the upper limit of logs due to their ample hardware resources.

The maximum number of logs

Model

Maximum number of logs

OC200 series models

11000

OC220 series models

11000

OC300v1

101000

OC400v1

202000

ER7212PC

1100

Note: The quantity here refers to the total number of Alerts + Events. For Omada Software Controller, it has no limit on the number of logs.

When the number of logs in your controller exceeds the upper limit, you will receive an alert of “The number of logs is up to the limit”.

What should you do if you receive the prompt

Omada SDN Controller will automatically delete the oldest logs. Therefore, you may not worry about that.

However, if you receive such prompts frequently, you can adjust them according to your actual needs, deciding which logs to report and which to ignore. You can also delete unnecessary logs.

Step 1. Adjust Log-related configurations as needed. The relevant page is located at Site View / Global View > Logs > Settings. Of course, if you are using MSP mode, there may also be relevant levels of logs under the MSP View > Logs > Settings.

A screenshot showing the path to logs setting.

You can enable different categories of logs according to your needs, as shown in the example in the figure.

A screenshot showing the configuration page of Logs Setting.

Step 2. Delete existing logs. You can delete entries in Alerts and Events.

A screenshot showing how to delete entries of events.

Conclusion

This is what can be done when the number of logs reaches the limit.

Get to know more details of each function and configuration please go to Download Center to download the manual of your product.

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