Omada Pro Logo official website Vigi Logo official website
Contact Us
  • Contact Support
Log In
avatar

    Messages Messages Bookmarks Bookmarks My Cases My Cases Account Settings Account Settings
    Canada / English  |  Français
    Omada logo
    • Products

      Products

      • Wireless
        • WiFi 7
          WiFi 7
        • Ceiling Mount
          Ceiling Mount
        • Wall Plate
          Wall Plate
        • Outdoor
          Outdoor
        • GPON
          GPON
        • View All
          View All
      • Switches
        • Campus
          Campus
        • Access Max
          Access Max
        • Access Pro
          Access Pro
        • Access Plus
          Access Plus
        • Access
          Access
        • Agile
          Agile
        • Unmanaged
          Unmanaged
        • View All
          View All
      • Gateways
        • Wired Gateways
          Wired Gateways
        • WiFi Gateways
          WiFi Gateways
        • Integrated Gateways
          Integrated Gateways
        • View All
          View All
      • Controllers
        • Cloud-Based
          Cloud-Based
        • Hardware
          Hardware
        • Software
          Software
        • View All
          View All
      • Accessories
        • Media Converters
          Media Converters
        • Modules/Cables
          Modules/Cables
        • PoE Adapters
          PoE Adapters
        • Rackmount Accessories
          Rackmount Accessories
        • AP Accessories
          AP Accessories
        • View All
          View All

      Management Platforms

      • Management Systems
        • Cloud-Based
          Cloud-Based
        • Hardware
          Hardware
        • Software
          Software
        • View All
          View All
      • Cloud Portal
    • Solutions
      Solutions Home

      By Scenarios

      • Small and Mid-Sized Offices
      • Small-Sized Chain Restaurants/Stores
      • WiFi for Farms/Ranches/Parking Lots
      • WiFi for Outdoors
      • High-Density WiFi

      By Technology

      • WiFi 7
      • PPSK Solution
      • PtP & PtMP Wireless Bridges
      • Multi-Gigabit Solution
      • PoE Switches for Surveillance

      Case Studies

      Case Studies

      Omada Powers Real-World Success

      Browse
    • Learn and Train

      Learn

      • FAQs
      • Setup Videos
      • Configuration Guides
      • Case Studies

      Train

      • Training Introduction
      • For Learners
      • For Instructors
    • Support
      Support Home

      Documents

      • Hardware Installation Guide
      • Knowledgebase
      • Datasheet
      • Reference Guide
      • View All

      Downloads

      • Software Download
      • Firmware Download
      • GPL Code
      • MIBs Files
      • View All

      Bulletins

      • Security Vulnerability
      • EOL/EOM/EOS Notification
      • View All

      Contact Support

      • Case Portal
      • Call Support
      • Warranty Services

      Tools

      • Omada Emulators
      • Omada App
      • Compatibility List
    • Partner

      Partner Program

      • Log In
      • Explore Now

      Become a Partner

      • Join Now

      Deal Registration

      • Submit Now

      Find a Distributor

      • Find Now
    • Community
    Search
    1. Home>
    2. Documents>

    Documents

    Search for product datasheet, guidance document, release note, and access to the knowledge base.
    Filter
    Reset

    Filter By ProductReset

    • checkbox

      Omada

      checkbox
    • checkbox

      Omada Pro

      checkbox

    Filter By TypeReset

    • checkbox

      Datasheet

    • checkbox

      Hardware Installation Guide

    • checkbox

      Knowledgebase

      checkbox
    • checkbox

      Release Note

    • checkbox

      Reference Guide

      checkbox
    • checkbox

      Others

    Filter By TagReset

    • Controller
    • Gateway
    • Vlan
    • ACL
    • Standalone
    • Mesh
    • CLI
    • VPN
    • App
    • Online
    • Reset
    • Authentication
    • Portal
    • Wireless
    • API
    Filter
    125 related information found
    Sort By:
    Relevance

    TP-Link CA Shipping Methods Explained

    FAQ
    12-15-2025
    184

    How to submit a replacement request on TP-Link Product Registration System

    FAQ
    12-15-2025
    3336

    How to register a product on TP-Link Product Registration System

    FAQ
    12-15-2025
    5152

    How to create an account on TP-Link Product Registration System

    FAQ
    12-15-2025
    179

    How to check status of a Replacement on TP-Link TP-Link Registration System

    FAQ
    12-15-2025
    1709

    How to use Omada Design Hub to identify DXF files

    In architectural design, AutoCAD software is frequently used. The DXF files exported by this software completely define the geometric content and logical structure of CAD drawings, specifically including geometric primitive data and the organizational structure that manages these primitives. Currently, Omada Design Hub supports the import of DXF files.

    FAQ
    12-05-2025
    2031

    How to use Omada Design Hub to draw cable

    The Cable function in Omada Design Hub enables you to visualize and plan cable layouts within a building or across multiple floors. Proper cabling design is essential for ensuring a stable, efficient, and scalable network—affecting performance, reliability, PoE delivery, and future expansion. Clear cable paths also help teams coordinate on-site deployment and avoid installation issues.

    FAQ
    12-04-2025
    1945

    How to Monitor and Manage Clients in Controller Mode using the Omada App

    The Omada App allows you to easily view and manage all clients connected to your Omada network. Through features such as the client list display, status filtering, condition sorting, search, and status description, you can quickly see client details such as connection type, signal strength, and data usage. You can also organize clients by network type or condition, locate specific users or devices, and monitor their real-time connection status.

    FAQ
    12-04-2025
    2412

    How to Monitor and Manage devices in Controller Mode using the Omada App

    The Omada App allows you to easily monitor and manage all devices connected to your Omada Controller . Through features such as the device list display, category filtering, condition sorting, search, and status description, you can quickly view device information, organize equipment by type or condition, locate specific devices, and understand their real-time status. These tools make it simple to maintain visibility and control over your entire Omada network anytime, anywhere.

    FAQ
    12-04-2025
    2233

    How to spray paint the decorative shell

    For some new Wi-Fi 7 models in the Omada product line, such as the EAP775-Wall 1.0, a decorative shell is included in the package. The decorative shell primarily enhances the surface temperature experience and, while covering the device’s security lock hole, also allows users to customize the product’s appearance.

    FAQ
    12-03-2025
    1531

    Brief introduction about VLAN topology in Omada Network v6

    This FAQ introduces some tips and highlights about VLAN topology in Omada Network v6.

    FAQ
    11-22-2025
    3872

    How to provide project quotations on Omada Design Hub

    This article provides guidance for how to provide professional and flexible project quotation on Omada Design Hub.

    FAQ
    11-20-2025
    2678

    What’s new in Omada Network V6 Topology Display

    FAQ
    11-15-2025
    4470

    What changes are there in Omada Controller v6 compared to v5?

    The objective of this document is to provide with a comprehensive, section-by-section mapping between Omada Controller version 5.x and the re-architected 6.0 user interface.

    FAQ
    11-01-2025
    7021

    How to Configure Portal Authentication on Omada Controller using Omada App

    This guide provides instructions for configuring portal authentication on Omada Controller using Omada App.

    FAQ
    10-24-2025
    7113

    How to Preconfigure WAN Settings on Omada Controller using Omada APP

    This guide provides instructions for preconfiguring WAN settings on Omada Controller using Omada APP.

    FAQ
    10-24-2025
    5453

    How to use Bridge AP Alignment via Omada APP

    Since the antennas of the EAP Bridge model are directional and operate in pairs, they need to be networked through a mesh; moreover, in the installation scenarios, the two Bridges may be quite far apart. If they are not correctly aligned, it may result in poor connection signals, and it is also difficult for users to align them visually. Therefore, we provide an alignment function to guide users in aligning the two Bridges using RSSI, thereby establishing a better connection.

    FAQ
    10-22-2025
    5423

    How to use Bridge AP speed test on Omada Controller via Omada APP

    Speed tests are widely used to check home broadband, corporate networks, or mobile data connections. They help users verify whether their network provider delivers the promised bandwidth and diagnose connectivity issues. We have added speed test feature for our bridge AP products via Omada APP. You will learn how to use this feature in this guide.

    FAQ
    10-22-2025
    5911

    How to assign a static IP address to the EAP using Omada APP

    Learn how to configure a static IP address for your EAP (Omada Access Point) using the Omada APP.

    FAQ
    10-10-2025
    6661

    How to unbind an Omada device from a TP-Link account using Omada App

    TP-Link ID provides a unified authentication service, allowing you to use a single email address to log in to TP-Link Community, Omada Cloud, the Training system, and manage TP-Link products with TP-Link Apps such as Aginet, Omada, VIGI, Deco, Tether, Kasa, and Tapo. You can unbind the TP-Link account from devices by removing them via the Omada app. After unbinding, you can re-register the Omada devices to another account (TP-Link ID).

    FAQ
    10-09-2025
    7429
    • Total 125 items
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 20 / page

    SubscriptionTP-Link takes your privacy seriously. For further details on TP-Link's privacy practices, see TP-Link's Privacy Policy.

    Email Error

    I would like to be kept up to date with TP-Link news, product updates and promotions.

    By completing this form you confirm that you understand and agree to our Privacy Policy.

    reCaptcha not verified

    Follow Us

    • TP-Link Omada facebook
    • TP-Link Omada instagram
    • TP-Link Omada linkedin
    • TP-Link Omada youtube
    • TP-Link Omada twitter
    About
    • Corporate Profile
    • Annual S-211 Report
    • Contact Us
    • Privacy Policy
    Press
    • News
    • Blog
    • Security Advisory
    Partners
    • Partner Program
    Learning Center
    • Technology Trends
    TP-Link Omada Omada Pro VIGI
    Canada / English  |  Français

    ©2025 TP-Link Canada Inc. and its affiliated companies. All rights reserved.

    This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again

    Your Privacy Choices

    This website uses cookies to improve website navigation, analyze online activities and have the best possible user experience on our website. You can object to the use of cookies at any time. You can find more information in our privacy policy . Don’t show again

    Basic Cookies

    These cookies are necessary for the website to function and cannot be deactivated in your systems.

    TP-Link

    SESSION, JSESSIONID, accepted_local_switcher, tp_privacy_banner, tp_privacy_base, tp_privacy_marketing, tp_top-banner, tp_popup-bottom, tp_popup-center, tp_popup-right-middle, tp_popup-right-bottom, tp_productCategoryType

    Youtube

    id, VISITOR_INFO1_LIVE, LOGIN_INFO, SIDCC, SAPISID, APISID, SSID, SID, YSC, __Secure-1PSID, __Secure-1PAPISID, __Secure-1PSIDCC, __Secure-3PSID, __Secure-3PAPISID, __Secure-3PSIDCC, 1P_JAR, AEC, NID, OTZ

    Zendesk

    OptanonConsent, __cf_bm, __cfruid, _cfuvid, _help_center_session, _pendo___sg__.<container-id>, _pendo_meta.<container-id>, _pendo_visitorId.<container-id>, _zendesk_authenticated, _zendesk_cookie, _zendesk_session, _zendesk_shared_session, ajs_anonymous_id, cf_clearance

    Analysis and Marketing Cookies

    Analysis cookies enable us to analyze your activities on our website in order to improve and adapt the functionality of our website.

    The marketing cookies can be set through our website by our advertising partners in order to create a profile of your interests and to show you relevant advertisements on other websites.

    Google Analytics & Google Tag Manager

    _gid, _ga_<container-id>, _ga, _gat_gtag_<container-id>

    Google Ads & DoubleClick

    test_cookie, _gcl_au