Documents

How to configure IPsec VPN on Omada Gateway in Standalone Mode

With the Site-to-Site VPN function, different private networks can be connected over the internet.

What should I do if I forget the password of Omada Controller

To ensure flexible management, the Omada Controller supports various account types (such as Local User and Cloud User) and permission levels (Owner, Super Admin, Admin, and Viewer). If you have lost access to your account or forgotten your password, please follow the troubleshooting steps below.

How to implement an external DHCP server with DHCP Relay in the Omada Ecosystem with Omada Switches

In some network environments within the Omada Ecosystem, a third-party (external) DHCP server may be required instead of using the gateway’s built-in DHCP service. This guide explains how to configure Omada Switches to ensure that client devices can correctly reach and obtain IP addresses from the designated DHCP server after connecting to the network via DHCP Relay.

Bluetooth IoT Technology White Paper

Dedicated Scan Radio Technology White Paper

How Do Perpetual PoE and Fast PoE on Omada PoE Switches Keep Mission‑Critical Devices Online

How to Configure Wi-Fi Calling on Omada Controller

Wi-Fi Calling (VoWiFi) establishes an IP-secbased‑ encrypted tunnel between the client device and the carrier’s core network, carrying voice and SMS traffic over enterprise Wi-Fi infrastructure. This enables stable voice services in areas with weak cellular coverage.

How to Configure Band Steering on Omada EAP

Band Steering is a feature designed to optimize wireless performance by intelligently distributing clients across different frequency bands, including 2.4 GHz, 5 GHz, and 6 GHz. By guiding dual-band or tri-band clients to more suitable bands, it helps reduce congestion and improve overall network efficiency.

How to get a backup file on Omada Controller v6 and above

This guide will walk you through how to generate and download a backup file using Omada Controller version 6 and above. The process only takes a few minutes and ensures that your sites, devices, and network settings can be restored whenever needed.

How to use an Omada gateway to restrict specific clients from visiting specific URLs

Sometimes, we may need to restrict certain clients behind the gateway from accessing specific URLs. Omada gateways provide a feature called URL Filtering to help manage and control web access in such cases.

Support of Omada Pro Devices on Omada Controller V6.2

Starting from Omada Controller V6.2, the Omada Pro devices can be adopted by Omada Controller, also supporting adopting both Omada and Omada Pro devices in the same site.

How to use Wi-Fi Calling in your Omada Ecosystem

Wi-Fi Calling (VoWiFi) establishes an IP-sec based‑ encrypted tunnel between the client device and the carrier’s core network, carrying voice and SMS traffic over enterprise Wi-Fi infrastructure. This enables stable voice services in areas with weak cellular coverage.

How to Configure SD-WAN via Omada Controller v6.2

Software-Defined Wide Area Network (SD-WAN) revolutionizes traditional WAN architectures by leveraging centralized control and automation to dynamically route traffic across multiple connections (e.g., MPLS, broadband, LTE). SD-WAN enhances the hub-and-spoke model by integrating intelligent traffic steering and simplified cross-site management. Key benefit is centralized Policy Management, which defines and enforces network rules across all sites from a single Controller.

How to transfer the Cloud Owner permission on the Omada Controller

The local controller already supports the transfer of local owner permissions; since controller v6.2.10, it has also supported the transfer of cloud owner permissions. This FAQ provides a guide to transferring cloud owner permissions effectively.

How to Set Alarm on Industrial Switches

How to Configure Load Balancing for Wireless Client in Omada Controller

Uneven wireless client distribution can lead to poor user experience and inefficient use of network resources. In some cases, certain APs may become overloaded while others remain idle. To address this issue, the Omada Controller v6.2 provides load balancing, along with dynamic optimization and service-aware mechanisms. These features help distribute clients more evenly across APs, improve user experience consistency, maximize network capacity, and reduce operation and maintenance costs.

How to Configure Upgrade, Reboot and WLAN Schedules for Omada EAPs

Learn how to configure Upgrade, Reboot and Wi-Fi Schedules for Omada EAPs in both Controller and Standalone modes. Automate system upgrade or restart and define Wi-Fi uptime to enhance network security and minimize power consumption. This article will show you how to set up automated upgrades, reboot cycles and Wi-Fi Radio "On/Off" schedules for your Omada EAPs.

How to configure SNMP on Omada Controller

Simple Network Management Protocol (SNMP) is a widely used network management protocol that runs on Transmission Control Protocol and Internet Protocol networks. You use SNMP to manage network devices from a central location and clearly see how each device operates. In addition, SNMP helps you detect problems early and respond quickly, which helps you keep the network stable and reliable. The following section describes how to configure SNMP functions in controller mode.

How to Configure Load Balancing on Omada Gateways

How to Use Remote Access on Omada Controller